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For Hotels and accommodationA hotel issues master keys to people who can open every room in the building. They go out at the start of a shift with housekeeping and maintenance, and the register that says who has which one is the whole of your key control policy.
A section master went home in a housekeeper’s apron, and the back-of-house key is with a casual who finished Sunday.
A master key in the wrong pocket is a locksmith’s invoice for the whole floor.
Built for keys.
Works for anything you need back.
Three things Hotels and accommodation say constantly — and what the register does about each.
It is on the board, in red, with a name against it — before the night manager has to work out whether the building needs re-keying.
People who work one shift are the hardest to chase. Recording a phone number at issue means the reminder reaches them rather than the agency.
Key control is something you are asked to demonstrate. The history is the demonstration, and it is already written.
Anything that leaves a counter and is meant to come back. Each item is its own record, with its own history.
Every item is signed out to a person — a staff member, a contractor, a tenant, with a phone number. Two taps at the board or on a phone, and the record is made as it happens rather than written up later from memory.
Anything past its due time texts and emails whoever has it, by itself. Most things come back before anybody in the office has noticed they were late — and nobody has to make the awkward phone call.
One board shows everything that is out, who has it, and how long it has been gone — overdue in red. The question at five o'clock is answered by looking, not by asking everybody in the room.
Set up your board, sign a few things out, and see whether the chasing stops. From $39.95 a month afterwards. Cancel any time during the trial, and there is nothing to install.
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